Music City Answering | AI phone answering for Nashville home-service shops
For HVAC, plumbing & home-service shops in Nashville

You stay on the job. We'll handle the phone.

We answer your shop's calls 24/7, book the job on your calendar, and text you who called and what they need. No new number. No app to learn.

Nashville-basedMonth-to-month30-day money-back guarantee
Today9:42 PM
📞
Incoming callYou were on a job
✔
Answered & booked"AC blowing warm air." Tue 8:00 AM · East Nashville
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Summary texted to youName, address, problem, callback #
Heating · AirPlumbing24/7
Missed-call math

What's voicemail costing your shop?

Plug in your own numbers. It's an estimate, not a promise, but it shows why one booked call can pay for a month.

Work possibly walking to the next shop each month
$2,275

Our 24/7 plan is $347/mo.

Hear a real call

Don't take our word for it.

Call our demo line and pretend you're a customer with a busted AC or a leaking water heater.

Try the demo(615) 437-7287

Rings our AI receptionist. Takes about 2 minutes.

Sample transcript
ReceptionistThanks for calling Music City Heating & Air, this is Ava, a virtual assistant. How can I help?
CallerMy AC's running but it's blowing warm air.
ReceptionistSorry to hear that, let's get someone out. What's the address, and is anyone home who has health concerns with the heat?
CallerJust me. It's off Gallatin Pike.
ReceptionistI have tomorrow at 8 AM or 1 PM. Which works?
Caller8 AM.
ReceptionistYou're booked for 8 AM. A text confirmation is on the way.
How it works

Set up in a few days.
Your phone stays your phone.

1

15-minute call

Tell us your services, hours, service area, and what counts as an emergency.

2

Dial one code

Forward missed calls (or all calls) from your current number. We walk you through it.

3

Jobs land on your calendar

Every call gets a text summary. Emergencies go straight to your on-call tech.

Built for the trades

We only do one thing:
answer the phone for service pros.

❄️

HVAC

No-heat and no-cool calls get booked, not sent to voicemail.

🔧

Plumbing

Burst pipes and backups escalate to whoever's on call.

⚡

Electrical

Capture estimate requests while you're in an attic.

🌿

Lawn & hauling

Book estimates without stopping the mower or the truck.

Pricing

Straight pricing. No contracts.

Month-to-month. 30-day money-back guarantee.

After-Hours

$197/mo
+ $297 one-time setup
  • Nights & weekends
  • 200 minutes / month
  • Booking + text-back
  • Call summaries
Get started
Most popular

24/7 Receptionist

$347/mo
+ $497 one-time setup
  • Every call, 24/7
  • 500 minutes / month
  • Emergency escalation
  • English & Spanish
Get started

Growth

$597/mo
+ $497 one-time setup
  • Everything in 24/7
  • 1,000 minutes / month
  • Multiple techs / calendars
  • Monthly call review
Get started
Launch offerSetup fee waived for our first 3 Nashville shops.
Contact

Let's get your phones covered.

Tell us a little about your shop and we'll get back to you within one business day.

Thanks! Your email app should open. If it doesn't, email [email protected].